How we deliver your order
What do you charge for delivery?
Delivery in the UK is free for all orders over £20. All orders under £20 will carry a £4.50 Delivery fee.
How long will delivery take?
We try to deliver within 2 - 3 working days to anywhere in the UK, and between 3-4 days anywhere in Europe. In some instances that delivery time may exceed the 2-3 day window due to conditions outside our control. If this has happened to you, please email us on email@example.com.
I have not received my delivery, and the stated delivery time has passed?
On rare occasions or in remote areas delays can happen. If the expected delivery times are exceeded significantly, please contact firstname.lastname@example.org with your order number and we will try to work out what has happened with your shipment and update you accordingly. Rest assured that you will receive your shipment, even it means we have to send you a replacement.